Either by clicking on the "Return" button in My Orders or sending an email to: firstname.lastname@example.org
Receive Return Request
Our customer service team receives your return request.
Our customer service team will connect with a local charity to pick up the mattress.
Our customer service team schedules the charity’s pick-up service according to your availability and location.Your mattress is then picked up at no extra cost to you.
Our customer service team receives a confirmation of donation letter from the charity.
Our customer service confirms the details of your refund then passes to our finance department.
Our financial department remits the refund to you.